Refund policy

Effective Date: 05/09/2025

At Sukkoon India, we take pride in delivering premium quality products. However, if you are not satisfied with your order, we are here to help under the following conditions:

1. Eligibility for Return & Exchange

• Returns/exchanges are accepted only if:

  • The product is unused, unworn, and in its original packaging.

  • A dedicated parcel-opening video is provided. This video must clearly show the parcel being opened from the start, without any cuts or edits.

• Without a parcel-opening video, no return, exchange, or refund will be initiated.

• The request must be made within [Insert return window – e.g., 7 days] of delivery.

2. Non-Returnable Items

• Customized or personalized orders.

• Items purchased on sale/discounts (unless defective or damaged).

• Products damaged due to misuse or negligence.

3. Refund Process

• Once the returned item is received and inspected, you will be notified of the approval or rejection of your refund.

• Approved refunds will be initiated to your original payment method within 7–10 business days.

• Shipping charges (if any) are non-refundable.

4. Exchange Policy

• Exchanges are allowed only for size or product defects.

• Replacement will be subject to stock availability.

5. Damaged or Defective Products

• In the rare case of receiving a damaged or defective item, please share the parcel-opening video along with product images to sukkoonclothing@gmail.com within 24 hours of delivery.

6. Contact Us

For return, exchange, or refund-related queries, reach us at:
📩 sukkoonclothing@gmail.com